Due to continued growth and new customer contracts, our Nottingham site are now recruiting for a Customer Service Administrator to join their friendly team on a on a full time permanent basis.

Salary: £25,500 – £26,500 per annum.

Working hours: Monday – Friday, 8:30am-16:30pm. 

As a Customer Service Administrator you will support the day to day administration of Customer Services, offering outstanding contract support and customer service in a fast paced friendly environment and providing a continuous professional and dedicated service.

Job responsibilities of Customer Service Administrator include:

• Answering emails for both internal and external personnel.
• Problem solving for client, customer and Internal departments.
• Meeting customer and client expectations.
• Resolving customer and client queries.
• Order keying on SAP.
• Maintain a high level of customer/ client focus.
• Provide various reports for clients in a timely manner.
• ATP control for Order releasing.
• Ensure the completion and circulation of reports to relevant stakeholders.
• Other administration tasks as determined by the Customer Service Manager.