The Depot Manager will have responsibility for delivering and developing site customer contracts for a demanding high throughput well known brand. This role will be heavily customer facing, so an approachable attitude with strong customer service experience is essential. You will ensure that strategies and business plans are in place to achieve targets and drive business performance and growth whilst working towards KPI’s therefore strong business acumen is required.
As Depot Manager you will have full Health and Safety and budget accountability for the site. You will have a number of direct reports whilst also overseeing the overall depot which has a headcount of 100+. This requires you to be driven, innovative and inspirational to be successful in driving the team to be the best to their ability.
This is a full time permanent role based at our Sherburn site. Working Monday to Friday, 08.00-16.00.
Key Duties of a Depot Manager:
- Responsible for all Great Bear operational activities on site
- Assume responsibility for managing Health & Safety, personnel issues and facilities across the site in conjunction with the customer
- Ensuring the highest levels of quality and compliance are maintained and that the site operates to the Audit standard required
- Ensure that accurate financial targets are set, met and deliver improved financial performance through effective cost management
- Engage with customers and their representatives, ensuring that their operational input is considered appropriately. Manage this relationship effectively
- Strive for continuous improvement and suggest new innovative ways of working which could help to exceed the Company’s expectations and contractual terms
- Ensuring all day to day operational requirements consistently meet the customers’ expectations
- Exceeding customer key performance measures, holding regular customer reviews and managing and developing client relationships
- Preparing customer annual budgets and working within those financial boundaries whilst delivering improved financial performance
- Developing and implementing new initiatives and projects with the customer
- Responsible for managing and developing the existing management teams and employee relations
- Responsible for Operator Licence compliance and adherence