The Engagement Coordinator supports the Senior Leadership Team in improving colleague engagement and retention across the business. This role is responsible for delivering a positive onboarding experience and ensuring colleagues feel supported and engaged throughout their employment, helping position Culina as an employer of choice.
Salary: £20,593.20
Working hours: Monday-Friday, 8:00-16:30 (3 days in the office, flexible across Monday-Friday)
Key Responsibilities
- Manage colleague engagement across the full employee lifecycle for Warehouse, Transport, Stock and Administration
- Support recruitment by pre-screening candidates, contacting applicants, and arranging interviews through Smarts
- Lead the new starter process including pre-start calls, induction support, first shift check-ins, and ongoing reviews up to and after probation
- Ensure all onboarding systems (DocuSign, OneHR) are completed and colleagues have access to benefits platforms
- Gather feedback from colleagues and recommend improvements to onboarding and overall experience
- Develop and support engagement activities, internal communications, and site initiatives (e.g. newsletters, events, colleague recognition)
- Work with HR and managers to coordinate training and development opportunities
- Support engagement surveys and encourage participation
- Conduct exit interviews, track trends, and share insights with leadership
- Monitor key metrics such as turnover, vacancies, and engagement levels
- Build strong relationships with colleagues and escalate any concerns appropriately