Supporting our e‑fulfilment operation for a well-known recognised brand. The site will handle the movement of customer‑specific products, including beers, wines and spirits, within a fast‑paced warehouse environment.

Overall day to day management responsibility for the Warehouse operation along with the requirement to deputise for the General Manager on occasions. This warehouse is a complex operation delivering high levels of service for a brand market leader. You will maximize site operational performance by providing a strong ethos of leadership and colleague engagement, having complete understanding of the operation, and closely managing customer requirements and ensuring that a variety of challenging KPIs are consistently achieved.

Working hours: Monday to Friday, 40 hours per week

Key Duties of an Operations Manager:

• Responsible for all warehouse operational activities on site. 
• Ensure all KPI’s are achieved to consistently meet the customer’s expectations. 
• Develop and lead a culture of continuous improvement with the development of new and innovative ways of working in order to enhance operational performance and people development 
• Manage and develop the entire operational team, identifying key team members for the future and ensuring they are able to fuel the Company’s growth and succession plans. 
• Recruit, train and retain a team of staff that are committed to quality in line with the customer’s expectations as a premium brand. 
• Creation and deployment of a site communication strategy that is informative and exciting whilst ensuring full colleague involvement. 
• Ensure a favourable employee relations environment exists and that all personnel issues are dealt within a legal and timely manner. 
• Closely manage business financial targets to ensure the attainment of improved financial performance through effective cost management. 
• Assume responsibility for ensuring that Health & Safety is ‘No1 on the agenda’ aligned with the overall site and business goals and guidelines. 
• Engage effectively with the customer and any representatives who are based on site and ensure that any input is considered appropriately in a full Partnership model approach. 
• Pro-actively manage any other internal or external relationships as necessary ensuring a high level of professionalism at all times. 
• Identify and implement appropriate visual management techniques and control measures throughout the operation