PRINCIPAL ACCOUNTABILITIES:

Your key responsibilities will include, but not be limited to:       

• Production Operations & Customer Service
• To provide leadership for the site Team and Line Leaders
• Follow the Operational Strategy
• Ensure compliance to Company and Legal requirements of H&S and Quality
• Liaise with other key department managers in logistics-based operations, to ensure co-pack operations are run efficiently
• Effectively manage client expectations to deliver a reliable co-pack service.
• Ensure production process efficiency targets are communicated and met
• Attend customer review meetings when required
• Ensure that labour efficiency targets are met
• Fully utilise systems available to drive Continuous Improvement in all areas of the operation

Health & Safety

• Work with Regional and Group safety manager on implementing Health and Safety management system for the depot.
• Monitor and manage the safety systems and training to ensure sites can effectively manage and report on health and safety areas.
• Attends site health and safety meetings, providing feedback as necessary

Quality

• Ensure a robust QMS is maintained across co-pack operations.
• Establish internal capability to protect business identity and client brands.
• To manage site team in order that core KPIs (Health and Safety, Quality and performance) can be achieved.
• Manage site to achieve budgeted requirements and adopt continuous improvement.
• Support Operations Manager with achieving commercial vision.
• Ensure Food/Product safety and Quality standards are implemented and maintained including adhering to all MHRA guidelines.
• Implement and maintain GMP and GDP standards on site.

Colleague Management

• Conduct disciplinary and grievance hearings in accordance with the companies’ procedures, and taking guidance from the HR manager when necessary
• Manage staff issues to prevent issues being escalated
• Set and monitor KPI’s of key Team and Line Leaders
• Conduct and take part in performance reviews (PDP’s) – including setting KPI’s for Team/Line Leaders
• Coach, support and mentor colleagues within the sites and support the development of an empowering culture through employee engagement.