Due to continued growth our Mansfield site are now recruiting for a Stock & Systems Administrator to join our team on a full time permanent basis!
As a Stock & Systems Administrator you will support the operation in the efficient handling of all administrative processes and procedures supporting the Warehouse and Customer.
Salary: £24,604 per annum.
Working hours: Monday to Friday, 5:45am-13:45pm/13:45pm-21:45pm, rotating.
Key Duties of a Stock & Systems Administrator:
- Maintain existing customer relationships with regards to the processing of customer orders, forms and quotes.
- Respond to a wide range of customer queries promptly, providing solutions where possible or escalating to Operations Supervisor as required.
- Ensure customer & supplier information is kept up to date on the WMS system.
- Communicating with customers via a variety of channels, including phone, email in an appropriate, professional manner.
- Liaising with relevant departments – internal/external.
- Update internal WMS system with account changes and notes.
- Cross-checking supplier activity against bookings.
- Liaise with suppliers and internal departments for lead time updates for orders.
- Notify management of any non-compliant issues as they arise.
- May be required to perform other duties as assigned.