Due to continued growth, an exciting opportunity is now available for a Transport Administrator to join our team in Teynham on a full time permanent basis!

In this role you will provide a professional and pro-active service regarding all transport administration requirements. To ensure accurate records are maintained, and reports provided as requested.

Salary: £28,389 to £33,106 per annum.

Working Hours: Sunday-Wednesday, 7am-7pm. 

Key Duties of a Transport Administrator:

• Support the management team with fleet related activities, liaising with service providers, arranging repairs and call outs.
• Daily administration of the weekly trailer servicing schedule, identifying the current user and arranging for the trailers to be stood down.
• Management of customer service-related incidents, liaising with customers, drivers, sub-contractors and network sites collating all required information and managing through to conclusion.
• Dealing with customers / retailer representatives to determine validity of any claims.
• Managing customer uplift return requests, ensuring product is returned to customers in a timely manner.
• Completing daily KPI reports for Transport Supervisor and Transport / Operations Managers.
• Requesting delivery bookings from retailers using web based booking portal systems.
• Providing assistance and support to the Operations team on a daily basis.
• Organising the filing of loading paperwork in an orderly fashion and arranging for archiving when applicable.
• Review delivery on time performance daily, investigate late deliveries and compile reports to the wider team.
• Direct contact with drivers ensuring accurate information is passed and understood at point of despatch and during journey to depot.