The Business Improvement Manager will be responsible for supporting regional leadership teams in initiating, completing, implementing and supporting improvement initiatives across all elements of warehouse and transport operations and support functions across the business.

This is a full time, permanent role. Working the hours of 09.00-17.30, Monday to Friday.

Key Duties of a Business Improvement Manager:

• Co-ordinate, influence and work with site senior leadership teams to identify improvement opportunities, which have a positive impact on operations performance across quality, cost, service and safety elements.
• Identify, agree and deliver improvement initiative objectives and timescales with site & regional leadership teams (including as appropriate, local C.I. Champions).
• Produce timely written operational improvement strategy proposals and communicate to the relevant stakeholders, including clients as required, ensuring consideration for the cost benefit and complexity of delivering the change.
• Liaise with key stakeholders and subject matter experts to ensure the creation of fully considered proposals.
• Responsible for ensuring sites maintain traction and deliver on the identified improvement projects for the region.
• Ensure savings generated through improvement initiatives are quantified and validated by Finance.
• Complete in depth and complex analysis to identify current performance and/or warehouse/transport trends used to support any improvements.
• Support the operational improvement implementation process; ensuring relevant operational teams have support + coaching throughout the change cycle.
• Utilise business central support teams including IT expertise to develop potential new ways of working as part of a depot / business improvement initiative.
• Complete analytical activity to measure potential and delivered positive benefits of any operational improvement proposal at either site, regional or business level ensuring capture of actual vs expected value.
• Provide regular communication updates on the progress of improvement initiatives at either depot, regional or business level.
• Support identifying best practice and facilitate information sharing across the business, ensuring “lessons learned” and best practice are identified and shared.
• Ongoing collaboration – sharing best practice and generating ideas for future projects across the GB business.
• Conduct audits across sites, in line with ‘Basics done Brilliantly’ minimum standards, to assist sites in identifying areas for improvement.