We would like to present you with an opportunity for an Engagement Co-ordinator to join our friendly team in Telford on a full time permanent basis.

Working hours: Monday-Friday, 9am-5pm.

Salary: £30,440 per annum, plus £1,000 attendance bonus. 

As an Engagement Co-ordinator you will be responsible for supporting the Senior Leadership Team regarding engagement and retention for both new and existing colleagues.

You will be involved from the colleague’s initial on-boarding, ensuring the colleague receives an exceptional first impression and continued all round great experience.

Key Duties of an Engagement Co-ordinator:

• Owning colleague engagement at all stages of the colleague life cycle for Warehouse, Transport and Stock and Administration, Planning, Customer/Client Support.
• Identify and suggest improvements in the all-round new starter experience utilising the data you obtain from the check in with colleagues.
• Ensure all colleagues are trained and have access to new platforms.
• Build trusting relationships with colleagues and actively seek feedback and escalate any issues to the Senior Leadership Team.
• Developing and Implement effective site-wide internal communication strategies capturing all roles and colleagues ie.TV Screens/Noticeboards, Newsletters, Colleague of the month.
• Collaborating with HR and Managers to coordinate, arrange and match in-house training opportunities with appropriate colleague’s i.e. on-site training initiatives, rise programme, D&A training.
• Accountable for developing and implementing innovative engagement initiatives, celebrating all cultures initiatives and events ie. Colleague Charity Events, Mental Health Day.
• Organising and ensuring regular structured I&C meetings with Site Leadership Team and I&C Co-ordinators are conducted and outcomes communicated.
• Conduct weekly headcount review by shift to ensure recruitment supports operational requirements and maintain equal balance across the shifts.