Reporting to the Operations Manager the Warehouse Shift Manager’s role is a pivotal role and will be focused at delivering consistent performance, ensuring that all day to day aspects of the operation are managed proactively.

As a Warehouse Shift Manager you will be working with the Operations Manager to fine tune the current operation and are responsible for the day to day management of the team.

Working hours: Monday to Friday nights,18:00-02.00

Key Duties of a Warehouse Shift Manager:

• Manage team attendance, performance, productivity and accuracy levels, motivating team members to achieve high levels.
• Co-ordinate and motivate the warehouse operation to ensure effective operational performance.
• As part of the senior operations team drive continuous improvement within the warehouse, implementing plans to consistently improve the performance.
• Responsible for shift manning and labour management to achieve workloads in a time sensitive operation.
• Overall management and responsibility for achieving operational KPI’s.
• Maintain a good working knowledge of warehouse operational areas including returns, inventory control, co-pack, delivery schedules along with Health & Safety procedures.
• Communicate confidently and effectively with staff, customers and other areas of the business to maintain and develop positive relationships.
• Responsible for controlling labour costs, whilst ensuring a flow of work is maintained throughout the warehouse without any disruption to the business.
• Responsible for the promotion of Health & Safety within the warehouse promoting MHE and accountability.
• Performance managing employees to ensure maximum productivity and taking appropriate steps to manage underperformance.
• Responsible for proactively managing and addressing any disciplinary matters that may arise ensuring that the correct procedure is followed at all times.
• Responsible for the control and management of all sickness and absence, supporting and managing employees effectively to ensure low levels of absence.